pkpk44 Privacy Policy
This policy clearly explains how pkpk44 collects, uses, and protects your personal information.
This Privacy Policy ("Policy") is a document that explains how pkpk44 handles the personal information of players who use the platform. By continuing to use the pkpk44 platform, a player is considered to have understood and accepted the terms set out in this Policy.
This Policy should be read together with pkpk44's Terms & Conditions and Responsible Gaming policy.
Last updated: 1 November 2026
Information We Collect
pkpk44 collects only the information needed to provide services to players and to maintain a secure gaming environment. The information we collect can be grouped into the following categories.
Personal Identification Information
This refers to the name, date of birth, identity documents, phone number, and email address provided when opening an account. This information is used to verify a player's eligibility for the service and to assist with resolving any platform issues.
Financial Information
This includes deposit and withdrawal transaction records, along with the time and amounts involved. When payments are made via KBZPay, Wave Money, AYA Pay, or CB Pay, the contact number or account ID is recorded for reference. We do not store full card numbers or complete bank account details.
Technical Information
Player IP address, browser type, device OS platform, login date and time (Myanmar Standard Time, UTC+6:30), game records and session logs are collected. This information is used to verify security and prevent unauthorized access.
Contact Information
Messages, inquiries and complaints sent through 24/7 Live Chat or email to customer support are recorded and kept. This information is important for improving customer service.
How Your Information Is Used
pkpk44 uses collected information only for the purposes listed below. It will not be sold or given to third parties without the player's consent.
Service Delivery and Maintenance
- Account Registration and Account Management
- Processing Deposits and Withdrawals
- Storing and Maintaining Game Records
- Issuing Bonuses and Promotions
Security and Protection
- Preventing Unauthorized Access
- Fraud Detection
- Account Identity Verification
- Player Age (21+) Verification
Customer Support
- Resolving Issues via 24/7 Live Chat
- Recording Issues and Their Resolutions
- Measuring and Improving Service Quality
Responsible Gambling Oversight
- Monitoring Gambling Patterns
- Identifying and Supporting Players at Risk of Problem Gambling
- Managing Self-Exclusion Settings
Cookies and Tracking Technologies
The pkpk44 platform uses cookies to maintain player login sessions and improve the gaming experience.
Essential Cookies
These cookies are required for the platform to function properly and cannot be disabled by the player. They include login sessions, payment sessions and security tokens.
Functional Cookies
These store language preferences, player settings and the last game played. Disabling these cookies may limit some features.
Analytics Cookies
These collect usage statistics to help understand which features players use most. The data provided by these cookies is aggregated and not personally identifiable.
Players can manage cookies from their browser settings. Please note that disabling essential cookies may affect access to the platform.
Sharing Your Information with Third Parties
pkpk44 does not sell players' personal information to third parties. However, some information may be shared with service contractors as outlined below in order to deliver our services.
Payment Partners
KBZPay, Wave Money, AYA Pay, CB Pay and banks receive only the information necessary to process payments. These partners operate under their own privacy policies.
Technology Service Providers
Server operations, data storage and customer support software providers receive only the information necessary to carry out their duties. They are protected by confidentiality agreements with pkpk44.
Legal Requirements
When required by law or when investigating fraud threats, pkpk44 may coordinate with relevant legal authorities. This is done only within the limits set by applicable law.
Data Retention Period
pkpk44 retains players' personal information for the entire duration of active service and for as long as required for legal purposes.
Account Data
Retained for the full duration the account is open. After the account is closed, financial records are kept for as long as necessary.
Financial Records
Deposit and withdrawal records, game history and bonus records are retained in accordance with financial record-keeping requirements.
Customer Communication Records
Live Chat and email correspondence records are kept for a defined period to allow service quality review.
Data Security Measures
pkpk44 has put in place strong technical and administrative security measures to protect players' personal information.
SSL Encryption
Every data transfer between the player and the platform is protected with SSL (Secure Socket Layer) encryption, so interception is not possible.
Access Control
Only authorised pkpk44 staff can access player data, and every access is logged and monitored.
Secure Data Storage
Data is stored on protected servers with a proper security environment maintained at all times. Regular security audits are carried out.
Regular Backup
Regular backups are performed to ensure no loss of players' game history or transaction records.
Players' Privacy Rights
pkpk44 recognises the following rights of players regarding their personal data. To exercise any of these rights, contact [email protected].
Right to Access
You can request to view what personal data pkpk44 holds about you.
Right to Correction
You can request corrections to any inaccurate profile details or contact information.
Right to Deletion
You can request deletion of personal data that is not involved in any legal proceedings.
Right to Object
You have the right to object to certain ways your personal data is handled.
Right to Portability
You can request your personal data to be provided in a readable file format.
Right to Restriction
You can request that processing of your personal data be temporarily paused while an initial issue is being resolved.
Under-21 Protection Commitment
pkpk44 is a platform accessible only to players aged 21 and above. If we identify personal data belonging to someone under 21, that data will be deleted immediately and the associated account will be suspended. The age verification process is carried out in accordance with legal requirements and is intended for the safety and protection of players.
Changes to This Policy
pkpk44 reserves the right to update this Privacy Policy as needed. If there are significant changes to the policy, players will be notified via an announcement on the platform. Continued use of the platform after any changes is considered acceptance of the updated policy. The date of the latest revision is shown at the top of this page.
Privacy Complaints Contact
For any questions, correction requests, or complaints regarding personal data, you can contact the pkpk44 customer support team.
[email protected]
Contact us via 24/7 Burmese-language Live Chat on the pkpk44 platform
Privacy-related requests are handled as quickly as possible
The pkpk44 Casino platform always puts player data protection first, backed by SSL encryption and fair play mechanisms.